1. Introduction

Your privacy matters to me. This Privacy Policy explains what information I collect when you visit my website or fill out my contact form, how I use it, and how I keep it safe. By using this website, you agree to the practices described below.

2. Information I Collect

When you fill out the contact form on my website, I collect the following:

• First and last name
• Home address and town
• Cell phone number
• Email address
• Job description and any additional comments

I may also collect basic non-personal information automatically, such as your browser type, device, and pages visited — through standard website analytics tools.

3. How I Use Your Information

The information you provide is used only to:

• Contact you to discuss your repair or service request
• Schedule and complete the job you’ve requested
• Follow up after a completed job if necessary
• Improve my website and services

I do not use your information for unsolicited marketing. I will not sell, rent, or share your personal information with any third party for their own marketing purposes.

4. How I Store Your Information

Your contact form submissions are stored securely. I take reasonable precautions to protect your personal information from unauthorized access, misuse, or disclosure. Only I — Kyle Packard — have access to the information you submit.

5. Third-Party Services

My website may use third-party tools such as Google Analytics and Google Maps. These services may collect anonymous usage data according to their own privacy policies. I do not control how these third parties collect or use data.

6. Cookies

My website may use basic cookies to improve your browsing experience. These cookies do not collect personal information. You can disable cookies in your browser settings at any time.

7. Your Rights

You have the right to:

• Request a copy of the personal information I hold about you
• Ask me to correct or delete your information
• Opt out of any future communications at any time

To make any of these requests, contact me directly at myhandyhero@gmail.com or (978) 333-2234.

8. Children’s Privacy

This website is not directed at children under the age of 13. I do not knowingly collect personal information from minors.

9. Changes to This Policy

I may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. I encourage you to review this page periodically.

10. Contact

If you have any questions about this Privacy Policy, please reach out:

Kyle Packard — Handy Heroes
📧 myhandyhero@gmail.com
📞 (978) 333-2234
📍 Sterling, MA